Privacy Policy

PTPro Inc. (“we,” “us,” “our”) values and respects the privacy of individuals. This Privacy Policy describes the types of information, including Personal Data, that we collect, use, and disclose as part of our services.

 

Personal Data Collection

We collect Personal Data from users through our services. This includes:

  • Email Address
  • First Name
  • Last Name
  • Phone Number

 

Use of Personal Data

We use Personal Data to:

  • Provide and improve our services
  • Communicate with users
  • Process transactions
  • Comply with legal obligations

 

Disclosure of Personal Data

 The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

We may disclose Personal Data to:

  • Law enforcement agencies
  • Other entities as required by law
  • Insurance companies

 

User Rights

Users have the right to:

  • Access their Personal Data
  • Request correction or deletion of their Personal Data
  • Withdraw consent for data processing
  • Lodge a complaint with a supervisory authority

 

Data Security

We take appropriate technical and organizational measures to protect Personal Data from unauthorized access, alteration, and destruction.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Users will be notified of any significant changes.

 

Contact Us

If you have any questions about our privacy practices, please contact us at 425-497-8180

 

HIPAA Compliance

We are a HIPAA compliant company. Personal information is never shared with third parties unless written consent is given. SMS opt-in consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes.

 

 SMS Terms and Conditions

Types of SMS Communications:

If you have consented to receive text messages from PTPro, you may receive text messages related to scheduling or other assistance regarding your care.

For Example: Hello Thank you for contacting PTPro, how can we help you? Reply Stop to opt-out at any time. Message and data rates may apply, for assistance, text Help” or visit our Privacy Policy – PT Pro and Consent to Receive Text Messages – PT Pro

 

Message Frequency: Our SMS message frequency will be from 1 to 25 text messages daily across all users.

 

Potential Fees for SMS Messaging: Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.

Opt-In Method: Customer will Opt-In for SMS messaging from PTPro through messaging us first from the phone number listed on Physical Therapy for Muscle & Joint Pain in Bellevue, WA | PT Pro

Example message: Thank you for opting into SMS messages from PTPro Inc.. To opt out at any time reply STOP. Reply HELP for assistance. You will only receive texts as needed for communication. Text message fees may apply. Please contact 425-497-8180 for support.

 

Opt-out: Customer will be able to Opt-out for SMS messaging from PTPro by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START.